What is whitelisting?

To whitelist an email address simply means adding the sender (PHD Weight Loss & Ashley Lucas) to your approved senders list. This tells your email client (Gmail, Outlook, Hotmail, Yahoo, AOL, etc.) that you know us and trust us. This will keep emails from us at the top of your inbox and out of your junk or spam folder.

Have you ever waited for an email, gotten frustrated when you couldn’t find it, just to realize that it wound up in your junk folder or sorted into some tab in Gmail. This is where whitelisting comes in. 

Why whitelist our email addresses?

Dr. Ashley Lucas sends clients valuable educational material that is an integral part of every stage of their program. If clients miss these emails, they are missing a big component of the PHD program. Essentially think of Dr. Lucas also coaching you on the side in addition to the coaching you already receive from your clinic.

We also send our clients important announcements and news that we want you to stay on top of. 

For our subscribers we also send valuable educational information, news and updates, and we don’t want you to miss any of these emails that share information you can find nowhere else.

We send valuable information and educational resources and to get the full value of what we offer to our clients and subscribers we highly recommend you do this now.

Want to keep it simple?

Add the following three email addresses to your contacts in your email application: 

• teamgvl@phdwl.com
• centraloffice@phdwl.com 
• phd@phdwl.com

Also add your local clinic team’s email, for example: 

• Asheville: teamavl@phdwl.com
• Greenville: teamgvl@phdwl.com
• Durango: teamdgo@phdwl.com
• Charlotte: teamclt@phdwl.com
• Lake Norman: teamlkn@phdwl.com
• Nationwide At-Home: nationwide@phdwl.com and teamgvl@phdwl.com

How do you whitelist?

You’ll need to whitelist our email addresses to ensure you receive your educational learning series emails from Dr. Ashley Lucas regarding your progam. All subscribers need to whitelist our email addresses to receive our news, updates and newsletters.  

Yahoo example: 

Hotmail or Outlook example:

Gmail tabs example:

Check your PROMOTIONS tab in gmail if you do not see our email in your Spam/Junk folder and drag the email on top of the INBOX tab.